Job Title: Support Staff

Location: San Luis, CO

Supervisor: Clinic Manager

FLSA Status: Non Exempt

FTE: 1.0

Embark on a rewarding career in healthcare as a vital member of our Support Staff! As part of our compassionate team, you’ll play a pivotal role in enhancing patient experiences and optimizing healthcare delivery.

If you’re passionate about making a difference in peoples lives and thrive in a fast-paced healthcare environment, join us in this fulfilling role where every day brings new opportunities to contribute to improving wellness and patient outcomes.

Job Summary: Primary responsibility of the position is to provide proactive assistance to patients, providers, nursing staff and clinic operations. This includes; scheduling patients, answering phones, taking and delivering accurate messages, collecting payments and maintaining patient records according to specified standards.

Responsibilities & Essential Function

Two years previous office experience. Must have the ability to prioritize work and manage time and the ability to communicate professionally in person and on the phone and have intermediate use of Microsoft Word, Excel and Outlook.

Previous medical office experience and bilingual skills are preferred.

Qualifications & Skills:

• High School Diploma Required
• Demonstrates accuracy and high attention to detail
• Ability to multi-task
• Proficient in use of office equipment i.e 10-key, e-mail, fax machine
• Computer skills with an emphasis on Excel and Microsoft programs, experience in computerized accounting software preferred.
• 2 years’ experience in healthcare, human services, customer service, or related field
• Colorado driver’s license: ability and willingness to drive/travel; and ability to maintain insurability under the agency’s fleet insurance.

Location & type of job: This job is a full-time onsite job located in San Luis, CO.

Hourly Range & Benefits: $15.00 - $18.32

• Health, Dental, Vision Insurance, HRA, FSA, DCA, Retirement Plan
• MASA – Employer paid Air Ambulance Coverage
• Paid Leave: Vacation – 10 days accrued/year, Sick – 12 days accrued/year, Holidays – 8 days/year
• Retirement Employer match after one year of employment
• Employer paid Basic Life, LTD, STD
• Local Gym Discounts
• Free Employee Assistance Program
• Wellness Program with opportunity to earn 8 hours off during the fiscal year
• Cell phone discounts
• Volunteer paid time off (up to 8 hours per fiscal year)

About us: Valley-Wide Health Systems is committed to providing, high-quality, safe, effective and integrated health care services in a respectful and inclusive manner for all with special consideration for medically underserved populations. Our services include primary care, dental care, physical therapy, pharmacy and behavioral health services in the San Luis and Arkansas Valley in Southern Colorado.

At Valley-Wide, all employees foster a culture of patient and family centered care, service, quality andsafety excellence, while improving patient experience, employee experience and community relations.

Valley-Wide Health Systems, Inc. is an Equal Opportunity Employer:

We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

Employee Rights Under the Family and Medical Leave Act (FMLA)